Admission to 3-months Online Short-Term Training Programme of Certificate in Communicative English (CICE) (6th Cycle) for Serampore Girls’ College Centre...Admission Notice | e-Brochure
Applications are invited from eligible NSOU Students or Students from any other Indian Open Universities for Admission to the LIS Internship under Six Weeks Collaborative Skill Enhancement Programme in Library & Information Science (CSEP-LIS 2025-2026)...Detail
As per the University Grants Commission (Open and Distance Learning) Regulations 2023, the Netaji Subhas Open University (NSOU) constitutes the Students' Grievance Redressal Committee (SGRC) with the following members:
1.
Prof. Anirban Ghosh
:
Chairperson
2.
Dr. Debnarayan Modak
:
Ombudsperson (Retired Professor of NSOU)
3.
Dr. Ritu Mathur Mitra, Professor in History
:
Convener
4.
Dr. Gahul Amin, Associate Professor in Physics
:
Member
5.
Dr. Bibhas Guha, Associate Professor in Zoology
:
Member
6.
Dr. Srideep Mukherjee, Associate Professor in English
:
Member
7.
Shri Santanu Patra, Ph.D. Scholar (Education)
:
Member
Rights and responsibilities of a learner of NSOU:
The learners should have valid enrolment no. of the university.
The learner has right to complain regarding any aspect related to his or her learning path including programme quality, learning resources, learner support and guidance, teaching, learning and assessment.
The learner is entitled to approach the respective Learner Support Centres/ Study Centres for submitting his or her complaint. The complaint can be submitted individually or collectively by a group of learners.
The learner may submit a formal complaint in a manner prescribed by university regarding his/her dissatisfaction.
The learners may submit their complaints/ grievances at their nearest Regional Centre, if they
like.
The grievance should be accompanied with the reasons for dissatisfaction and expected remedy. The learner should also give the reference of submitting the complaint at the Learner Support Centre if any.
.
PIO I (other than examination matters)
PIO II (examination matters)
Smt. Nilanjana Chatterjee Asstt. Director Study Centres
Netaji Subhas Open University
DD-26, Sector-I, Salt Lake City,
Kolkata - 700 064.
Phone: 033 4066 3205
Shri Anjan Saha Dy. Registrar (Examination)
Netaji Subhas Open University
Examination Dept., 2nd Floor,
134/1, Meghnad Saha Sarani,
Kolkata – 700 029.
Phone: 033 2463 0292
Learners may submit their grievances using the following link Students Grievance Form .
No other communication will be accepted.
Responsibility of NSOU:
The university shall work with the principles of openness and collaboration.
The university shall continuously improve the services it offers. As and when a grievance is received, the university shall investigate it thoroughly and make the necessary improvement(s) in its services.
The university shall encourage Learner Support Centres / study centres to make initial attempts to address and resolve complaints as close as possible to the point of origin, and with the minimum of formality.
The university shall also monitor the Grievance Redressal process through its Learner Support Centres/Study Centres.
The university is responsible for privacy and confidentiality unless disclosure is necessary to proceed in the matter.
The authorized officers mentioned aforesaid or the Convener of SGRC may investigate the complaint(s) or refer the matter(s) to a more appropriate person or departments, as appropriate.
It shall be the responsibility of the authorized officer or Convener, SGRC to monitor the progress and to timely resolve the matter of grievances and inform the complainant(s) regarding action taken to resolve the complaint, if there was such request from the end of the complainant.The timeline for each grievance shall be considered case to case basis, however it should be completed within one month from the date of receipt of complaint.
The Head of concerned school/ Department of the University will respond to the authorized officer or Convener, SGRC in writing (letters or email etc.) through offline or online mode giving reasons for a decision and action taken thereto.
The Director/ Dy. Director of the Regional Centre may forward the complaints/ grievances to the authorized officer or Convener, SGRC further processing, if the same can not be resolved at their end.
If the authorized officer or the Convener SGRC could not resolve any complaint at his/ her level then it should be placed before the SGRC meeting to be convened by the convener, SGRC to resolve the complaint.
The convener may arrange periodical meeting of SGRC to place before it the reports of the intervening period regarding grievances handled and resolved so far.
Such reports on acceptance of SGRC may be placed before the Vice-Chancellor by the convener, SGRC for placing the same before next meeting of Academic Council or Executive Council as the case may be.
Events:
Publication Date
Title/Topic
Link
06/06/2025
A Sensitisation Programme on "Code of Conduct for the Learners & Learners' Grievance Redressal Mechanism".
Organised by: Students' Grievance Redressal Committee
Event Date: 25/06/2025
31.12.2025:Notice regarding Combined BLIS PCP for January 2026 at PCP Centres (session: January 2025 & July 2025)......Detail
10.12.2025:Notice for Class Suspension of BLIS (January 2025 and July 2025 Batches) at Bijoy Krishna Girls College (C-08) and Malda Women’s College Study Centre (N07) on 14/12/2025......Detail
05.12.2025:Routine for PCP Classes of BLIS, July 2025 Batch (Phase-1)......Detail
04.11.2025:Mandatory Offline Workshop & Internship for 5th Semester B.Ed. Special Education (IDD & HI)-ODL, academic session 2023-2025 at Kalyani Campus on 23/11/2025......Detail
24.10.2025:Notification regarding mandatory PCP and Workshop for 1st semester learners (SEMH-02) of B.Ed. Spl. Ed. and M.Ed. Spl. Ed., session 2025–2027 at Kalyani Regional Centre......Detail
02.01.2026:Short-Term Course Admission: Admission to Short-Term Courses (Duration: 6 months) for the January 2026 Session (5th Cycle). Notice | Prospectus | Admission Link
31.12.2025:Short-Term Training Programme Admission: Admission to Short Term Self-Financed Training Programme in Folklore Studies in the Digital Age (3rd cycle) organized by the CLTCS, SoH, NSOU. Notice | Information Brochure | Course Brochure | Admission Link
24.12.2025:Admission to Blended Vocational Education and Training (VET) Programme (January 2026 session) under the School of Vocational Studies. Notice | Admission Form
18.12.2025:Admission to Short-term Training Programme (January 2026 session) under CLL. Notice | Admission Form
05.12.2025:Admission: SWAYAM course for NSOU-FYUG (NCrF). Detail | Admission Link
03.12.2025:Short-Term Training Programme Admission: Admission to 3-months Online Short-Term Training Programme of Certificate in Communicative English (CICE) (6th Cycle) for Serampore Girls’ College Centre. Admission Notice | e-Brochure
26.11.2025:Admission Notice-SWAYAM, January 2026 cycle....Detail
13.10.2025:Certificate Admission: Admission to Certificate Programs offered by Centre for Lifelong Learning, SVS, NSOU. Poster | Flyer
02.09.2025:Advertisement for the engagement of enumerator for data collection and compilation under NSOU-funded Minor Research Project (2024-2025) [Interview date: 16/09/2025]......Detail
05.01.2026:Programme Schedule for "Learner's Awareness Programme for the FYUG & PG Learners, Enrolled in AY 2025-26" on 07/01/2026.... Detail, ZOOM Link
02.01.2026:Orientation Programme (Online) for Academic Counsellers & Dissertation Guides engaged in BLIS and MLIS....Detail
01.01.2026:Students' Week 2026 organised by Regional Centre, Kalyani, NSOU....Detail
Admission to Short-Term Courses (Duration: 6 months) for the January 2026 Session (5th Cycle)...Notice | Prospectus | Admission Link
/ Important Links / Students' Grievance Redressal Mechanism
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